Webinars
NRHA & Hardware Retailing magazine are proud to offer the 2010 webinar series. From the “How-to-Sell” series to the evolving home improvement channel, this year’s lineup will provide plenty of useful tips and advice for the independent retailer.
Upcoming Webinars
How-to-Sell: Lawn & Garden
Get cutting edge ideas on how to get the most from your lawn and garden and outdoor living departments. Exploding with growth, these categories can take your store to the next level. Continuing the How-to-sell series, this webinar will focus on the trends, best practices and new products impacting these categories.
Register | August 31 |
The ABC’s of Advertising
What makes a good ad campaign? How do advertising and PR complement each other? Have retailers' changed the way they approach advertising? What kind of ROI should you expect from your efforts? Tune into this webinar for progressive ways today's retailers are dominating advertising in their markets. This webinar will reveal some exclusive research on what forms of advertising really works and which don't. Make sure you're getting the most from your advertising campaigns.
Register | September 28 |
The Secret of Customer Service Standouts
What makes independents winners in the home channel? Customer service. Top-quality customer service is more important now than ever, and this webinar will examine how independent retailers are meeting and exceeding customers’' demands for attention. For information on best practices and to hear the results of a consumer poll on how retailers are cutting it when it comes to customer service, log onto this webinar.
Register | October 26 |
How-to-Sell: Hand & Power Tools
As a finale to the 2010 How-to-sell series, this webinar will address what every improvement retailer should know about hand and power tools. Regardless of size or location, this webinar will focus on rends, new products and merchandising tips as well as peer advice on how to dominate this category.
Register | November 16 |
Market Measure—The Industry’s Annual Report
A webinar you can't afford to miss, the Market Measure report reveals the pulse of the industry from where it has come from to where it is going. This webinar will support one of our most popular reports as it we reveal statistics and analysis on the state of home improvement retailing in the U.S.
Register | December 13 |
Archive
Watch past webinars on your computer or download webinar slides.
The Evolving Home Improvement Channel
Get in touch with the ins and outs of the distribution, manufacturing and retail segments of today's evolving home improvement channel. Tune in for coverage on what's going on within the industry's largest retailers, and get up-to-date proprietary research looking into how today's manufacturers and distributors are handling the demands of the modern retailer.
Watch Now | Download Slides  | July 27 |
A Guide to Employee Management
Anchored by information released just this year in the Employee Compensation Study developed by the North American Retail Hardware Association, this webinar will tap into the latest management strategies from hiring, training and motivation. Got questions or concerns about managing your staff? Don't miss this webinar.
Watch Now | Download Slides | June 29 |
The Rebirth of DIY
Is economic pressure encouraging an increase in DIY activity across the country? Supported by original research, this webinar will examine how consumers' attitudes toward do-it-yourself projects have changed over the years, and how retailers can focus on the changing demands.
Watch Now | Download Slides | May 25 |
How-to-Sell: Electrical
As a continuation of NRHA's 2010 How-to-sell webinars, this live webinar will address the best ways to promote, merchandise and sell in your electrical departments. Get category information, how-to-sell tips and exclusive research that focuses on helping retailers improve their category performance in this interative and dynamic event.
Watch Now | Download Slides | April 28 |
How-to-Sell: Plumbing
Just in time for spring, continue learning about the best-in-class selling strategies with the second installment of NRHA's How-To-Sell webinar series. This webinar will examine trends in the plumbing department and touch base with profitable retailers. Don't miss this webinar where we will expose exclusive industry data to help improve your plumbing sales.
Download Slides | April 27 |
How-To-Sell: Building MaterialsWatch Now | Download Slides | February 24 |
How to Sell: Paint & SundriesWatch Now | Download Slides | February 23 |
Dan Trantensek walks attendees through an outlook of the industry fueled by original research from hundreds of industry leaders across the retail, distribution and manufacturing sectors.
We will cover productivity in all the major core categories and discuss financial performance of today's hardware stores, home centers and lumber dealers.
Learn what the industry’s retailers are currently offering employees and learn what they feel about health care reform.
This Webinar includes a discussion of the advantages and disadvantages of the different business classifications from a tax standpoint, including sole proprietorships, LLCs, C-Corps and S-Corps.
Tap into some of the industry's most up-to-date, exclusive consumer research addressing the impact the green movement is having on the buying habits of today's consumers.